Contact Us

We are happy to help with questions about products, orders, shipping, or returns.

Email: support@livesheal.com
Phone: +1 209-224-9435
Support hours: Monday–Friday, 8:00 AM–5:00 PM Mountain Time. Closed Saturday and Sunday.

Company address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Warehouse address:
9 Hermitage Rd, Crumpsall
Manchester M8 5SW
United Kingdom

When you write, please include your order number and the email address used for the order so we can find it quickly. We do our best to respond to all emails within 1–2 business days.

To request a return, contact support@livesheal.com with your order number. Please contact us before sending any item back. Returns are sent to our return address in China, shown in our Return & Refund Policy.