Cookie Policy

Last updated: October 9, 2026

This Cookie Policy explains how Vintage Garden LCC, which operates the Lives Heal store at livesheal.com, uses cookies and similar technologies, and how you can control them. It should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files that a website places on your browser or device. Similar technologies, such as pixels and local storage, work in comparable ways. They let a site recognize your device, remember your choices, and understand how the site is used.

2. Why we use them

  • Essential: needed for the store to work, for example to keep items in your cart, keep you signed in, process checkout, and protect against fraud. These cannot be switched off.
  • Preferences: remember settings such as your cookie choice, region, or language.
  • Analytics and performance: help us understand which pages are visited and how the store performs so we can improve it.
  • Advertising: help measure the results of our advertising and show ads that may be more relevant to you.

3. Tools used on our store

  • Shopify provides the store platform and sets essential, security, and analytics cookies.
  • Our cookie consent tool (Consentmo) shows the cookie banner and records your choices, using cookies such as cookieconsent_status and cookieconsent_preferences_disabled, and passes your choice to Shopify's privacy settings.
  • Meta Pixel (Facebook and Instagram), connected through Shopify, may collect information about your visit for analytics and advertising when optional cookies are allowed.
  • Google Ads conversion tracking, added to the store as a Shopify pixel, may set cookies such as _gcl_au to measure advertising when you allow Marketing cookies.
  • Shipping protection widget: a shipping-protection feature provided by the order tracking provider loads its script from the provider's servers on store pages. When it loads, the provider receives technical information such as your IP address and browser details.
  • Order tracking: the tracking page linked in our footer is provided by a third-party tracking service, which may use cookies or similar technologies.

We may add or remove tools over time. When we do, we will update this policy.

4. Types of cookies by duration and source

  • Session cookies expire when you close your browser.
  • Persistent cookies stay on your device for a set period or until you delete them.
  • First-party cookies are set by livesheal.com. Third-party cookies are set by other companies, such as Shopify or advertising providers.

5. How to manage your choices

  • Cookie banner: on your first visit, a banner at the bottom of the page lets you choose Accept, Reject or Preferences. Preferences lets you allow or refuse each optional category (Statistics, Marketing and Preferences); Necessary cookies are always on.
  • Change or withdraw your choice: select "Cookie Preferences" in the footer of any page, then use the "Cookie Preferences" button on our Your Privacy Choices page. Your new choice applies from then on.
  • What happens to existing cookies: cookies and other information already stored in your browser may remain until they expire or you delete them in your browser settings.
  • Browser settings: most browsers let you block or delete cookies. If you block essential cookies, parts of the store, such as the cart and checkout, may not work.
  • Advertising opt-outs: you can opt out of interest-based advertising from participating companies through the Digital Advertising Alliance and the Network Advertising Initiative, and manage ad settings in your Facebook and Instagram accounts.

6. Changes to this policy

We may update this policy for operational, legal, or regulatory reasons. The date above shows when it was last updated.

7. Contact us

Email support@livesheal.com or call +1 209-224-9435, Monday–Friday, 8:00 AM–5:00 PM Mountain Time.